INSIDE YOUR POCKET: South African Reserve Bank releases the Payments Study Report

Loading player...
GUEST – Tim Masela - National Payments System Department Head

The South African Reserve Bank (SARB), which operates, regulates and oversees the national payment system (NPS), has today published its inaugural Payments Study Report (study). The study, the first of its kind in South Africa, uses individuals’ payment data and provides extensive insight into how the public perceives and uses various payment methods and instruments on offer in the country.


The SARB’s multi-year strategy and framework for payments, Vision 2025, identified the need for the SARB to gather information on the use of the NPS and help deliver on its goal of transparency and public accountability. This information can be used by the central bank, other regulators, policy makers and payment service providers to better understand consumer behaviour as well as potential opportunities and risks in the payments landscape. The information contained in the study can also assist in the design and implementation of more convenient, efficient and safer payment instruments and methods for South African consumers and businesses.



The study, commissioned in 2023, supplements the payments information that the SARB already has access to through the domestic settlement system (the South African Multiple Option Settlement (SAMOS) system), retail payment systems and returns gathered from payment service providers such as banks and non-banks.
6 Sep 2024 8AM English South Africa Business News · Investing

Other recent episodes

SANEDI on Key AEF Takeaways critical for South Africa's Energy Future

Prof. Sampson Mamphweli, the Head of the Energy Secretariat at the South African National Energy Development Institute (SANEDI), joins us for his view on South Africa's future. He unpacks policy and project-based initiatives that came to the fore on the agenda at this week's Africa Energy Forum.
18 Jun 3PM 11 min

Africa’s Power Market Is Learning to Share: AEF 2026 Highlights

From Uganda’s first independent transmission project to South Africa’s R440bn grid expansion plan, AEF 2026 showcased a continent shifting toward private‑sector participation and distributed energy. Absa CIB's Nikhil Kasiram breaks down the biggest trends shaping Africa’s power future.
18 Jun 3PM 12 min

Pivot Point: BrightRock at 15 and CEO Stevens on Leading the Next Chapter

BrightRock celebrates 15 years of disrupting the life insurance industry with its needs‑matched model. CEO Suzanne Stevens reflects on her leadership journey, the company’s growth to over 12% market share, and the future of life insurance in a rapidly changing consumer landscape.
18 Jun 3PM 18 min