'People didn’t get the full context,' says Airbnb host over trending video
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Airbnb host Que Dlamini trended after cancelling a booking on the day of the guest's check-in because she got a better offer.
The video left social media users fuming at the weekend. In the video she said a customer refused to be refunded for a booking made a week before and wanted to check-in.
The host cancelled the booking after receiving a better offer from another customer.
She told TimeLIVE the video was taken out of context and has negatively affected her business.
Director and attorney at Dubazana Attorneys Ntabiseng Dubazana explained the legalities involved in cancelling a guest's booking and steps the guest can take.
The video left social media users fuming at the weekend. In the video she said a customer refused to be refunded for a booking made a week before and wanted to check-in.
The host cancelled the booking after receiving a better offer from another customer.
She told TimeLIVE the video was taken out of context and has negatively affected her business.
Director and attorney at Dubazana Attorneys Ntabiseng Dubazana explained the legalities involved in cancelling a guest's booking and steps the guest can take.
