'This industry can dramatically boost employment in SA' - CCI South Africa's Satish Varanasi

South Africa has the potential to build a business process outsourcing location to rival those in India and the Philippines. That’s according to Satish Varanasi, in an interview sponsored by CCI SA. Varanasi was headhunted from a major Indian corporation to scale up call centre operator CCI South Africa. He has over 22 years of experience in the Business Process Outsourcing Industry and has experience of running large P&L in excess of USD 100mn in his tenure. The domestic industry employs about 250,000 to 300,000, says Varanasi, who notes that South Africa can grow this number dramatically in the next five years or so. Mr Varanasi shares the details of how to build a career in the sector - including as an entrepreneur looking for fresh business opportunities. CCI SA’s Chief Commercial Officer also explains how Covid-19 has changed the game for the business process outsourcing sector. Learn more about your ad choices. Visit megaphone.fm/adchoices