Consumer Tribunal fines two used car dealers and orders R1 million refund.

Loading player...
GUEST – Prudence Moilwa – Head of complaints and investigations at the National Consumer Commission.

The National Consumer Tribunal has fined two car dealers and ordered one of them to repay a consumer R1 million after hearing the cases brought by the National Consumer Commission. Secondhand cars are often a problem for consumers and this goes to show that it is not a battle you have to wage by yourself.
The consumers complained at the National Consumer Commission (NCC) about used cars they bought from Wingfield Motors and Sandton Repo Cars. After the NCC investigated their complaints and found that the dealers contravened the Consumer Protection Act (CPA) in both cases, the matters were referred to the National Consumer Tribunal (NCT).
9 Jul 2024 3PM English South Africa Business News · Investing

Other recent episodes

SA’s Draft AI Policy: The Cost of Getting It Wrong

Free SA spokesperson Gideon Joubert discusses the organization's concerns about South Africa’s Draft National AI Policy—including expanded bureaucracy, duplicated institutions, and barriers for startups.
21 Apr 4PM 5 min

Legal AI Time Bombs

Pinsent Masons’ Geoffrey Allsop explains why employers are already legally liable for AI‑driven decisions under South African law. We explore discrimination risks from foreign‑trained models and what the Draft AI Policy signals for workplace regulation.
21 Apr 4PM 9 min

Understanding SA’s Draft AI Policy

Werksmans’ Ahmore Burger‑Smidt unpacks South Africa’s Draft National AI Policy. This includes the proposed new AI institutions, privacy blind spots, and the implications for business.
21 Apr 4PM 21 min