How I help my clients claim on the FSCS

Loading player...
Advisers are used to getting frustrated about the Financial Services Compensation Scheme (FSCS), but few will be familiar with helping clients claim on it.

The process is actually mercifully simple, but as Felix Milton discovered, there is more to the FSCS than just claims.

When it comes to helping clients who have been wronged, there are a whole host of other things to consider: how to invest the compensation, if there is any, how to establish and maintain trust, and, crucially, how to spot who needs more help and who needs less.

In this episode, Felix joins Ollie Smith for a special four-part mini-series looking at financial planners' best work, kicking off with a discussion about how he is helping a number of clients either claim on the FSCS, or face down claims management companies.

The discussion lasts for around 20 minutes. If you are interested in sharing your best work on the show, get in touch with Ollie at osmith@citywire.co.uk.
22 Jan 2021 English United Kingdom Business · Investing

Other recent episodes

Three years on: How Finova Money built a fixed-fee business

Scott Millar, Rob Schwarz and Rob Bell reflect on what they have learned since they launched their own financial planning firm in 2023. Now with £80m in assets under advice and two recently hired graduates, the trio discuss their biggest mistakes and their best decisions since they launched Finova Money.
21 Aug 35 min

Gary Abela: AI is putting pressure on advice valuations

The consultant who helps advice firms adopt AI into their businesses reflects on what AI tools are currently on offer, how advisers can get the best out of them and what is coming down the tracks. Abela also talks about some of the big mistakes advisers are using with AI,…
25 Jun 29 min