CCI's ambitions for growth in SA's competitive BPO market

Loading player...
SA’s effort to grow its place as a hub for business process outsourcing (BPO) for international businesses is the focus of this edition of Business Day Spotlight.

Host Mudiwa Gavaza is joined by Mithum Singh, chief services officer at CCI South Africa.

Topics of discussion include: CCI’s history and business model; evolution of BPO services in SA; growth expectations for the local industry; and technology investment.

Business Day Spotlight is a MultimediaLIVE Production.
19 May 2025 English South Africa Business News · News

Other recent episodes

Openserve’s Piyarlall details infrastructure strategy at Telkom unit

Openserve's strategy as a telecommunications infrastructure provider is the focus in this edition of the Business Day Spotlight. Host Mudiwa Gavaza is joined by Sunil Piyarlall, executive for network architecture and modelling at Telkom’s infrastructure business, Openserve. Topics of discussion include: Openserve’s place in the market; expansion strategy; AI infrastructure;…
10 Nov 46 min

Samsung folding device strategy for SA unpacked

South Africa’s premium smartphone market is the focus in this edition of the Business Day Spotlight. Host Mudiwa Gavaza is joined by Justin Hume, vice-president of mobile experience at Samsung SA. T Topics of discussion include: the growth of premium devices in the local market, characteristics of the segment, and…
2 Nov 21 min

SPONSORED | Old Mutual tech chief calls for new approach to AI investment

Old Mutual’s technology investment strategy in the age of AI is the focus in this edition of the Business Day Spotlight. Host Mudiwa Gavaza is joined by Dhesen Ramsamy, group chief technology and data officer at Old Mutual. Through the discussion, Ramsamy details the company’s backing of the Singularity South…
20 Oct 27 min

SPONSORED | Standard Bank on the race to modernise payments

How can banks stay ahead in the technology race? Richard de Roos, Standard Bank group head of Payments, highlights the importance of leading from a client point of view. He discusses modernising legacy systems, changing client expectations, fintech challengers and emerging payment technologies. Listen now.
20 Oct 30 min