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DIY Demand Shifts: What Cashbuild’s Results Say About SA’s Consumers

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Guest - Shane Thoresson Chief Operating Officer at CashBuild

Cashbuild, one of southern Africa’s largest retailers of quality building materials and associated products, selling directly to a predominantly cash-paying customer base through 318 stores, reported its results for the financial year ended 29 June 2025.

The Group’s results for the financial year showed positive growth trends, but as a result of above inflationary cost increases, margins came under pressure despite good cost controls. The Group’s average selling price inflation remained steady at 1.7%. However, the average basket size declined by 1.1%, from R737 in 2024 to R729.

This decrease is primarily attributed to a shift in customer mix, with a higher proportion of retail shoppers compared to “bakkie” builders. Total customer transactions grew by 5.8% on a 52-week comparable basis, slightly outpacing revenue growth, largely due to the same shift in shopper profile.
3 Sep 2025 1PM English South Africa Business News · Investing

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