This site requires JavaScript to be enabled. Please enable JavaScript in your browser settings, or upgrade to a modern browser.

[TOP STORY] The new car market battleground is experience, not badge

Loading player...

‘At the moment we are seeing that the brand alone doesn't help to retain a customer…they look at the brand experience, the ownership experience as part of the value that they are seeking,’ says Liezel Jonkheid, director at the Consumer Psychology Lab.

26 Mar 8AM English South Africa Business News · Politics

Other recent episodes

[TOP STORY] Joburg’s broken finances could doom its next mayor

‘You can't say I'm the popular mayor and therefore I know how to fix corruption, or therefore I can manage this budget. You can't,’ says Mark Barnes, former chief executive of the South African Post Office.

27 Oct 8AM 8 min

Ratings upgrade on the cards after Moody’s thumbs-up

Why even the best turnaround plan might not be sufficient to deal with Joburg’s broken finances. A new survey shows financial stress affects mental health across generations. And big brand values surge by R232bn.

27 Oct 6AM 33 min

[TOP STORY] Nobel laureate Navi Pillay on justice, power and accountability

From threats to international justice to corruption and poor governance at home, the Nobel winner reflects on power, human rights and the fight for accountability.

26 Oct 7AM 18 min

Nobel winner Navi Pillay talks justice, power and accountability with Jeremy Maggs

Could El Niño drive up food prices in SA?

26 Oct 6AM 29 min

[TOP STORY] Vehicle repossession: What banks can and cannot legally do

‘There are only two instances where a bank can legally retake possession of a vehicle from its customer,’ says Johan Brouwer of the National Financial Ombud Scheme.

23 Oct 7AM 8 min

All episodes