It’s not just about the coffee - An interview with Starbuck’s Howard Behar

Loading player...
An interview about values and servant leadership with Howard Behar, former president of Starbucks Coffee Company International, who is best known for growing the business from 28 stores to over 15 000 internationally.

Listen to what you want to hear by navigating the podcast according to the timecodes:

01:08 – Howard’s career at Starbucks
02:49 – How to maintain a family culture while scaling the business in international markets
03:57 – Howard’s six Ps
06:22 – The Servant Leadership model
08:00 – What is conscious capitalism?
09:37 – Applying conscious capitalism to everyday life
10:36 – How to live out your values and why it is so important
11:37 – Howard’s personal mission statement
12:34 – What life lessons determined Howard’s personal philosophies?
13:25 – “You have to be willing to bet your job everyday”
14:00 – Little Jim, the story about the big things
17:34 – Big Jim, the story about the little things
26 Jul 2017 English South Africa Business

Other recent episodes

Building SA’s Beauty Salon Superpower: Sorbet

Founder of the Sorbet Group, Ian Fuhr, says that 1/3 of his time building the Sorbet Group was spent on building people and the brand. Listen to Ian Fuhr tell the story of how he built the Sorbet brand.
27 Feb 2020 58 min

How Gideon Galloway built King Price insurance

He revolutionised the insurance industry by offering decreasing premiums. Listen to how the combination of doing things differently, sheer determination and being bold has made King Price Insurance a massive success.
27 Feb 2020 55 min

The incredible entrepreneur behind Netflorist

His determination and willingness to try new things were critical in growing one of SA’s biggest online stores. Listen to Ryan Bacher speak about the 20 year journey of the brand, Netflorist.
27 Feb 2020 44 min