Microsoft's Panos Panay on building Surface, and the future of the PC

Loading player...
Microsoft chief product officer Panos Panay is enthused about the future of the personal computer, arguing that PCs have never been more important as the world navigates the Covid-19 pandemic.
In this exclusive South African interview with Panay, TechCentral talks to the man behind Microsoft's push into PC hardware in recent years, what impact the company's Surface products have had on the computer industry and why a software maker decided to get into the hardware game so aggressively.
Microsoft, which recently launched its first Surface products in South Africa -- with the promise of more to come -- took a gamble when it decided to build its own computer hardware, in effect competing with its own original equipment manufacturing (OEM) partners such as Dell and HP.
"To make a great product, you can't have great software without the hardware; you can't have great hardware without the software," Panay said.
In the interview, Panay talks about his background and how he landed the Microsoft job in Seattle. He also answers some key questions, including:
* How did Microsoft build a leading hardware business almost from scratch -- until then it had made mainly peripherals such as keyboards and webcams?
* Has it been easier to build the Surface business under Microsoft CEO Satya Nadella than it would have been under Nadella's predecessors, Steve Ballmer and Bill Gates (Ballmer still provides Panay with feedback on all new Surface devices);
* What pushback was there from the PC industry and how did Microsoft deal with that?
* Why did it take a software company to show hardware manufacturers what's possible in PC hardware?
It's a great interview with a pioneer in the PC industry. Don't miss it!
28 Oct 2020 English South Africa Technology · Business

Other recent episodes

TCS | Sink or swim? Antony Makins on how AI is rewriting the rules of work

Artificial intelligence isn’t just changing how work gets done, it’s rewriting the rules of business. Organisations are scrambling to redefine processes and job descriptions, while employees are grappling with new tools and new ways of thinking that are transforming the way they approach their daily tasks. In this episode of…
5 Mar 40 min

Bolt ups the ante on platform safety

Safety is a core concern for e-hailing operators as it ensures that platforms engender trust among drivers, passengers and the general public. Bolt recently commissioned market research firm Ipsos to conduct research into the perceptions of rider safety in South Africa's e-hailing market. In this episode of TechCentral's TCS+, Simo…
4 Mar 13 min

Meet the CIO | Inside the JSE’s tech engine with CIO Tebalo Tsoaeli

Technology sits at the heart of modern capital markets, and nowhere is that more evident than at the JSE. In the latest episode of Meet the CIO, TechCentral editor Duncan McLeod sits down with Tebalo Tsoaeli, the bourse’s CIO, to unpack how technology underpins Africa’s largest stock exchange – and…
2 Feb 47 min

TCS+ | Cloud On Demand and Consnet: inside a real-world AWS partner success story

The cloud revolution has challenged businesses of all sizes by changing how IT teams go about implementing projects and managing infrastructure. IT service firms have been doubly challenged, having to sell a new computing paradigm to their clients while also practising what they preach and adopting cloud-first technologies in-house. Consnet…
30 Jan 25 min

Watts & Wheels S1E3: ‘BYD’s Corolla Cross challenger’

TechCentral’s electric car show Watts & Wheels is back for episode 3 of season 1, and while EVs remain the focus, the conversation takes a detour into something far less planet-friendly – and far more jaw-dropping. Duncan McLeod and co-host William Kelly kick off by drooling over a wild new…
30 Jan 36 min